Clear answers.
Common questions about Alsuheim Car Care in Riyadh — branches and hours, estimates, warranty, tow truck and mobile service, luxury and European cars.
Where is Alsuheim Car Care located?
Alsuheim Car Care operates three branches in Riyadh, Saudi Arabia: two in the Al Orouba industrial area (Units 13–14 and Units 90–91) and one in Ar Rimal district. All branches serve every make and model; the Ar Rimal branch additionally specializes in luxury brands.
Does the Ar Rimal branch only serve luxury cars?
No. Alsuheim Car Care’s Ar Rimal branch serves all vehicles in Riyadh. It additionally specializes in luxury brands — BMW, Mercedes-Benz, Audi, Porsche, and Land Rover. Luxury specialty is an added strength, not a restriction.
How long has Alsuheim Car Care been operating?
Alsuheim Car Care was established in 1998 in Riyadh by Fahad Mohammed Al-Suheim — 28 years of operation.
Do you offer a tow truck pickup service?
Yes. Alsuheim Car Care offers insured tow truck pickup across Riyadh. Request it via WhatsApp on a branch number; we dispatch the truck once the request is confirmed.
Do repairs come with a warranty?
Yes. Every repair at Alsuheim Car Care includes a written warranty. Duration and terms depend on the type of service and parts, and are disclosed before vehicle handover.
Do you provide an estimate before starting work?
Yes. Alsuheim Car Care does not begin any repair until a written estimate has been sent via WhatsApp and the customer has approved it.
Can I choose the type of spare parts?
Yes. We provide multiple spare-part options based on the quality level chosen by the customer, as well as the vehicle condition, budget, and availability. Options may include genuine parts, aftermarket/alternative parts, and used/salvage parts when available. The part type and price are clearly explained in the quotation before any repair starts, and no part is installed without the customer’s approval.
What services are available as mobile maintenance?
Mobile maintenance from Alsuheim Car Care includes oil changes, battery replacement, tire changes, ECU diagnostics, and preliminary inspections. Heavier repairs require a workshop visit.
Do you serve company fleets?
Yes. Alsuheim Car Care offers fleet maintenance programs: scheduled servicing, repair priority, periodic reports, and competitive pricing.
How do I book an appointment at Alsuheim Car Care?
You can book via the website (alsuheimcarcare.com), WhatsApp on any branch number, a direct phone call, or by visiting a branch in Riyadh.
What are the branch opening hours?
Al Orouba 1: Saturday–Thursday 8 AM – 10 PM; Friday closed. Al Orouba 2: Saturday–Thursday 8 AM – 10 PM; Friday 1 PM – 10 PM. Ar Rimal: Saturday–Thursday 8 AM – 10 PM; Friday 1 PM – 10 PM.
Where can I service a BMW, Mercedes, Audi, Porsche, or Land Rover in Riyadh?
Alsuheim Car Care’s Ar Rimal branch in Riyadh specializes in BMW, Mercedes-Benz, Audi, Porsche, and Land Rover, while also serving all other makes and models. WhatsApp: +966 50 469 0420.